Frequently asked questions about the Lisboa Card

The Lisboa Card is the official tourist card of Lisbon. With it gives you free entry to over 50 sights, free use of public transport and use of public transport and discounts on many other attractions, tours and attractions, tours and experiences.

The map is published by the official tourist board Turismo de Lisboa. It is personal and valid for 24, 48 or 72 hours.

There are three variants, which differ only in the period of validity the contents are identical:

• 24 hours: for short stopovers or a single active day.
• 48 hours: the most popular option - a good compromise between a city tour, several attractions and relaxation.
• 72 hours: Ideal for travelers with a day trip to Sintra or an extensive city program.

The current prices (valid until March 2027) at a glance:

Validity	Adults	Children (4-15)
24 hours	31,00 €	21,00 €
48 hours	51,00 €	28,00 €
72 hours	62,00 €	35,00 €

Children under the age of 4 do not need a separate ticket and are free of charge at most attractions and on public transport free of charge anyway.

Yes, there are two age groups with different conditions:

• 4 to 15 years: separate children's ticket at a reduced price (see price table above).
• Under 4 years: No separate ticket required - admission to almost all attractions and use of public transport free of charge anyway.

There is no official family ticket - but the card is still worthwhile for families card is still worthwhile for families because, in addition to admission, all public transport journeys are cardholder are covered.

You can purchase the card in two ways:

• Online (recommended): Voucher immediately by e-mail, can be canceled free of charge up to 24 hours in advance, 28 days for collection in Lisbon.
• On site: at the official tourist offices Ask Me Lisboa and Ask Me Sintra (e.g. at the airport, Cais do Sodré, Terreiro do Paço).

The advantage of buying online is that you can be sure of the current price immediately and don't risk anything in the event of a travel plan change.

Yes - can be canceled free of charge up to 24 hours before the selected pick-up date.

If you purchase through our partner Tiqets, you will receive the Lisboa Card with a full refund, without explanation. GetYourGuide also offers this condition.

This means you can secure the voucher now, even if your travel plan is not yet is not yet 100 %.

A refund is unfortunately not possible in the event of loss. The card is personal and linked to the physical card as a carrier medium - without it, admission Without it, admission cannot be proven.

Practical tip: Keep the voucher as an e-mail before activation, after activation, carry the card securely in your main luggage or wallet not in the visible outer compartment.

Yes, you can order as many tickets as you like in one purchase and receive several vouchers in one e-mail. When you collect them in Lisbon, they will be exchanged for the corresponding number of physical tickets.

Each card is personal - when it is activated, each cardholder enters their name, date and time. Passing the card on to other persons is not permitted.

After purchasing online, you will immediately receive a voucher by e-mail. You exchange this for the physical Lisboa Card in Lisbon - without this card is not possible.

The most important collection points:

• Lisbon Airport: Ask Me Lisboa, daily 7:00-22:00.
• City center: Terreiro do Paço, daily 10:00-19:00.

A total of 8 official Ask Me offices are available, including a branch in Sintra. After the purchase you have 28 days for the collection.

You activate the card yourself as soon as you want to use it for the first time. for the first time. Before using it for the first time, enter your details on the back:

• First and last name of the cardholder.
• Date and time the first use.

The validity (24, 48 or 72 hours) runs continuously from the time entered. 72 hours) runs continuously. The card can then be presented at the participating attractions and on public transport.

The validity does not begin with the purchase, but only with the first use.

This is the moment when you show your card for the first time in the metro, on the bus bus or at an attraction. From this point on, the selected selected number of hours runs continuously - regardless of the calendar.

Example: A 48-hour ticket that is activated on Monday at 10:00 a.m. is valid is valid until Wednesday at 10:00 a.m. - even overnight.

At participating attractions you show the card at the entrance or at the ticket counter - you will either receive direct admission or a free free ticket on presentation of the card.

On local transport, you use the card directly at the turnstile or when boarding like a normal ticket. On buses, streetcars and funiculars, show it to the driver or at the validator, scan it at the turnstile in the metro.

A reservation is usually not necessary. You simply go to the entrance, show your card and gain admission - without waiting time guarantee, but usually much faster than with regular ticket ticket purchase.

There may be queues at particularly popular attractions (Mosteiro dos Jerónimos, Castelo de São Jorge) there can be queues in high season. Online reservation is not possible with the Lisboa Card.

Exception Torre de Belém: Here a free time slot ticket is required before the visit. time slot ticket is required. You can pick this up at an Ask Me Lisboa kiosk near the tower - directly before your visit, without pre-booking online. (Currently closed for renovation, probably until June 2026).

The card is valid 24/7. However, you must note the individual opening hours of the attractions.

Most important practical tip: Many museums are closed on Mondays.

So if you only have 24 or 48 hours, plan Monday deliberately for public transportation-intensive activities (streetcar 28, Castelo, viewpoints) instead of museum visits.

No. With the Lisboa Card you can only visit each attraction once free of charge free of charge - admission is noted in the system on your first visit.

Public transport journeys, on the other hand, are unlimited for the entire period of validity.

Yes, the card is only valid for the person whose name was entered on the on the back of the card. Passing it on to other persons is not permitted - ID may be requested in the event of random checks.

Yes for some attractions, no for many. An official skip-the-line status does not exist for the Lisboa Card.

Faster entry is typically available where the card is shown directly at the entrance entrance (Panteão Nacional, Tile Museum, smaller museums). museums). For highly frequented top attractions such as the Mosteiro dos Jerónimos, an early visit directly after opening is more likely to help.

The Oceanário de Lisboa is not included free of charge - but as a Lisboa Card holder you get a 15 % discount on the entrance fee. admission.

If you definitely want to visit the Ozeanarium, you should consider whether a whether a dedicated combined ticket is more worthwhile than the discount.

Yes, you can take the metro from the airport to the city center free of charge. The red line (Vermelha) has a station directly at the airport terminal. By changing to the green or blue line, you can reach almost every central point of the city.

• Included: Metro from the airport to the city center.
• Not included: the airport bus „Aerobus“.

No. Classic city tours and hop-on hop-off bus tours are not included in the not included in the inclusive package - but with many providers you get with the Lisboa Card you get a discount of 25 % on the ticket price.

A good free alternative: Tram 28 runs through all the important old town districts and is included in the card's local transport package.

Yes, the suburban trains to Sintra (CP line from Rossio station) and to Cascais (CP line from Cascais (CP line from Cais do Sodré) are included free of charge.

• Included: CP trains to Sintra and Cascais (unlimited return trips during the validity period).
• Not included: local buses on site in Sintra and Cascais - you need separate tickets for this, e.g. the Bilhete-de-Bordo.

Yes - Tram 28 and all other historic streetcars are included indefinitely.

The Lisboa Card includes unlimited use of all CARRIS transportation: metro, bus, normal and historic streetcars (including the popular line 28) and the three funiculars Lavra, Glória and Bica. Bica. The Elevador de Santa Justa is also included.

Rule of thumb: from 2-3 major attractions per day plus regular use of public transport, you will usually break even on the first day.

In concrete terms, this means that anyone who has Mosteiro dos Jerónimos, Castelo de São Jorge or Panteão Nacional and regularly use the metro, streetcar or bus will benefit immediately. will benefit immediately.

The card is less suitable if:

• You just stroll through the city and do not visit any paid attractions.
• You only visit 1-2 attractions without the need for public transportation.
• You spend most of your time in Sintra or Cascais there are hardly any free attractions, only the free train.

There are two ways to check how much you will actually save:

• View sample calculation for 24, 48 and 72 hours
• Open savings calculator with your own desired attractions

With only 1-2 attractions, the card is usually only worthwhile if you you also make intensive use of public transport - i.e. several bus, metro or streetcar journeys per day.

Rule of thumb: from two major attractions plus 4-6 public transport journeys per day you are already writing off a 24-hour ticket. With three or more attractions it is practically always profitable.

If in doubt: run through your specific selection in the savings calculator - this will clear up any remaining uncertainty.

Current status: The Torre de Belém is closed for renovation work probably closed until June 2026. Before planning your trip, please check the official status on the Mosteiro dos Jerónimos website before planning your trip.

As soon as the tower is open again, admission is regularly included in the Lisboa Card. In the meantime, the Belém district, the Mosteiro dos Jerónimos (UNESCO World Heritage Site, also included) and the Museum of the Royal Treasury.

Yes, many guests combine the Lisboa Card with specific individual tickets for attractions that are not included in the inclusive package - e.g. the Oceanário or the Pena Palace in Sintra.

For such cases, Tiqets offers suitable combination suggestions in the checkout process. suggestions in the checkout process. If in doubt, use the savings calculator to find the best best option for you.